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Privacy Policy
Privacy and personal data protection programs are essential to promote an organizational culture based on collecting, processing and storing personal data in the most appropriate and safe way, aiming to mitigate risks and protect our customers and business partners. Therefore, emphasizing the concern to respect and protect the privacy of Customers, defined below, and having a commitment to transparency regarding the security and protection of personal data, this Privacy Policy (“Policy”) aims to demonstrate the commitment of LAGAR H AGROINDÚSTRIA LTDA. , company headquartered in the Municipality of Cachoeira do Sul, State of Rio Grande do Sul, in Rural Area BR 153, s/nº, KM 420, Rural Area, CEP 96.510-899, registered with CNPJ/ME under nº 36.926.724 /0001-08 (“Lagar H”), with the privacy and protection of personal data collected from its potential customers and actual customers (the “Customers”), establishing the rules on the collection, recording, storage, use, sharing and elimination of data collected within the scope of business carried out by Lagar H, as defined in this document and in accordance with current legislation.
The Customer declares, under the penalties of the law, to be over 18 (eighteen) years of age and in full enjoyment of his civil rights, therefore being fully capable of negotiating with Lagar H. Furthermore, the Customer declares and certifies that he has the complete and careful reading of the rules of this Privacy Policy, being fully aware of and in agreement with the terms set out here, thus granting your free and express agreement with the terms stipulated here. If the Customer does not comply with these guidelines, the Customer must discontinue contact with Lagar H and cease any ongoing negotiations.
WHAT WE DO?
Lagar H carries out, among other activities, the retail trade of olive oil, biscuits and biscuits, preserved vegetables, various products for the home, such as bed, table and bath articles, as well as decorative items, being certain that said commercialization occurs both through physical sales and online sales through the Platform (“Business”).
CONCEPTS
CLIENT means the user registered on the Platform and the holder of Personal Data, as defined above.
PERSONAL DATA is all information related to a natural person that makes that person identified or identifiable, including, but not limited to: name, date of birth, marital status, ID, CPF, physical and electronic address (e-mail), telephone number and geolocation.
LGPD refers to the General Data Protection Law (Law No. 13,709/18).
NEWSLETTER refers to information sent to the Customer's email addresses about the offers and services provided by Lagar H and its Platform.
PLATFORM refers to the Lagar H Platform, which can be accessed via the link www.lagarh.com .
PROCESSING OF PERSONAL DATA is any operation carried out with personal data, such as those relating to collection, access, processing, archiving, storage, deletion, evaluation, modification, communication, transfer, dissemination or extraction.
PERSONAL DATA COLLECTION AND PURPOSE
The Personal Data detailed below will be collected from the moment it is voluntarily provided by the Customer for the purpose of accessing the Platform, without prejudice to the collection of other Personal Data that the Customer may make available to Lagar H during the process.
To achieve the purpose of the Business, Customers will provide Lagar H with the following data for the aforementioned purposes:
The Personal Data above is necessary for (i) receiving the newsletter; (ii) automatic data filling; and (iii) delivery of the purchased products or contracted service. Furthermore, it may be necessary for Lagar H to share Customers' Personal Data with third parties, in Brazil or abroad, as described below.
The Customer's personal information will never be used for any purpose other than that set out in these Terms.
If Lagar H becomes aware of any false or omitted registration data, it may cancel the Customer's registration and the Customer must be responsible, civilly or criminally, separately for any false, incomplete or omitted declaration that could cause losses to Lagar H or third parties.
It will be up to the Customer to inform the Platform administration, via email contato@lagarh.com , of any changes to the information provided when registering within a maximum period of 5 (five) days of such change, and must keep them updated.
STORAGE
Personal Data will be stored by Lagar H upon voluntary submission. The database formed through data collection is the property and responsibility of Lagar H, and its use, access and sharing, when necessary, will be done within legal limits and in accordance with the purposes described in this Privacy Policy and in the specific contract.
From now on, the Customer expressly acknowledges that Lagar H is not responsible for any technical and/or operational problems, including failures, loss of information, suspensions, interruptions and any other poor performance of the Platform, nor does it offer or has ever offered any type of guarantee to the Customer or any third party regarding the use of the platform and/or approval and granting of credit by Customers.
DATA SHARING WITH THIRD PARTIES
As mentioned above, it may be necessary for Lagar H to share Customers' Personal Data with third parties, in Brazil or abroad to (i) make the Business viable; (ii) comply with a court order or decision of any other competent authority; (iii) carry out audits; (iv) analyze, confirm and correct data; and (v) offer relevant content about a specific preference and/or interest expressed by the Customer to Lagar H.
The Customer hereby declares to be aware of the possibility of the transfer of registration information in the cases described above, as well as to be in agreement with this situation.
All persons, natural or legal, who have access to the Customer's personal information made available by them on the Platform will treat this information in accordance with applicable legislation and will spare no effort to treat such data with the same confidentiality and care as they would treat their own.
SECURITY
In all cases of processing or sharing of Personal Data, within the limits described in this Privacy Policy, Lagar H observes the security standards necessary to prevent and remediate unauthorized access to Personal Data, as well as employs the recommended security standards to protect them, to the extent that they are technically and operationally viable.
Internally, Personal Data is only accessed by duly authorized professionals, respecting the principles of proportionality, necessity and relevance for the objectives, in addition to the commitment to confidentiality and preservation of privacy under the terms of this Privacy Policy, of any contracts signed by Customers.
Furthermore, under no circumstances will Lagar H contact Customers asking them to forward their registration data, with each Customer being co-responsible for the confidentiality of their Personal Data. Any confidentiality obligations applicable to Businesses concluded between Lagar H and the Customer will be set out in the respective transaction documents.
INCIDENTS
If a Customer notices any incident regarding their Personal Data, they must send an email to contato@lagarh.com. Lagar H will evaluate and respond within 15 (fifteen) days, subject to technical and operational limitations, to the occurrence of incidents that may compromise your Personal Data.
If Lagar H becomes aware of any incident involving Customers' Personal Data, it will diligently notify compromised Customers and the competent authorities, while taking the necessary measures to resolve the incident.
EXERCISE OF RIGHTS REGARDING PERSONAL DATA
The Customer has the right to obtain from the Platform, at any time, upon formal request via email, information regarding their data. Lagar H will have a period of 15 (fifteen) days to respond to Customer requests.
Customers, in accordance with the provisions of the LGPD, may exercise their rights through:
a) confirmation of the existence of Treatment;
b) access to Personal Data;
c) correction of incomplete, inaccurate or outdated Personal Data;
d) anonymization, blocking or deletion of Personal Data that is unnecessary, excessive or processed in non-compliance with the provisions of the LGPD;
e) portability of Personal Data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
f) deletion of Personal Data; It is
g) revocation of consent.
GENERAL PROVISIONS
Lagar H reserves the right to change the Privacy Policy at any time, in order to better meet legal requirements, monitor technological development, preserve confidentiality and protect their privacy, and it is up to Customers to check it whenever they intend to carry out a new Business. Furthermore, if updates are made to this document that require new consent to be collected, Customers will be notified through the contact details provided during registration.
Customers acknowledge that all communication carried out between Lagar H and the Customer by email, text message, instant communication applications or any other digital form, are also valid, effective and sufficient for the disclosure of any matter that refers to the Business or any other subject addressed therein, except for the expressly different provisions set out in this Privacy Policy and in the documents eventually signed by the Customer within the scope of contracting the Business.
Finally, this Privacy Policy will be governed and interpreted in accordance with Brazilian legislation, in the Portuguese language, with the Court of the District of São Paulo, Capital, being elected to resolve any dispute or controversy involving this document, unless there is a specific exception regarding personal jurisdiction, territorial or functional by applicable legislation.
Last updated date: May 26, 2021.